SUMMARY OF ACCOMPLISHMENTS

I am a mature professional, experienced in large program management, consulting, and executive decision-making. I meet or beat budgetary and scheduling requirements, arrive at innovative solutions to complex problems while providing exemplary leadership to subordinates and co-workers. I am customer facing, and have an absolute commitment to work ethic and integrity. Highlights of this over the past 25 years include:

Consultant, Xplore Technologies, Austin, TX. I acted as Director of Operations during the development of the GenSys II ruggedized portable computer. Responsibilities included developing customer support & product management functions, and implementing their corporate information system.

Sr. Manager, Micron Electronics, Nampa, ID. I managed the product development of their most successful line of notebook computers, the TREK and TREK2 products. This included managing the corporate cross functional core team overseeing product development, maketing and support from inception to end of life. I also involved developing a new vendor/supplier in the Republic of China and creating a liaison team to work on location in Asia.

Owner, Beaverhead Printing and Office Supply, Dillon, MT. I managed all aspects of the printing and office supply operation including vendor/supplier relationships, pricing, employee considerations, marketing and advertising, all P&L responsibilities and the interface with our retail and business customers. I increased sales from $240K to $360K per year within 18 months while cutting overall costs by automating the printing operations with computer technology, including scan to plate, replacing darkroom with imaging software, automating the bookkeeping operations and implementing a LAN.

Director of Technical Services, Structural Dynamics Research Corporation, Milford, OH. I managed the corporate Tech Services operation and grew it consistent with the rapid growth of the corporation. I implemented process improvement by developing new Customer Education, Technical Support, Consulting, and Call Center operations which resulted in service revenue growht of 250% while holding costs to a 25% growth. While at SDRC I received a Vice President's Award from Thiokol Corporation for implementing SDRC's CAE system following the Shuttle Challenger disaster.

Designer, Bechtel Power Corporation, Norwalk, CA. I designed pipe support structures for Nuclear Power Plants to nuclear code and regulation. I interfaced with metering and control instrumentation along the steam lines being supported at critical valve, reduction and other junctures. I was promoted to team leader for a group of engineers using the Intergraph IGDS system in the development of a Pipe Support Design Program internal to Bechtel. We completed the program within budget and on schedule and then implemented the new system, training the engineering staff in its use at two different divisions.

GOAL

To apply my extensive background in program management, services management, and product design to ensure your company realizes its product or technical services goals and achieve its financial goals. This includes defining, establishing and managing organizations, products, or major programs, as well as the business plans to support them. I can perform in any individual or management role, including full P&L responsibilities

EXPERIENCE

Independent Consultant, Emmett, ID
- DC Systems, Denton, TX - PC services/customer support.
- Xplore Technologies, Austin, TX - Ruggedized potable computers and operations.
- AlphaTop Corporation, Taiwan, ROC - Portable laptop computer product development.
Micron Electronics, Nampa, ID - Sr. Manager, Portable Products, TREK line of portable computers
Mid-State Consultants, Nephi, UT - Bell Canada CAD Conversion Services project.

SDRC, Milford, OH - Director, Corporate Technical Services, Training, Field Support
Valid Logic Systems, Dallas, TX - Director of Consulting Services and Major University program.
GE Calma, Milpitas, CA - National Manager, Customer Services for CAE/CAD field support and training.
Intergraph Corporation, Dallas, TX - Regional Applications Manager for pre-sales CAE/CAD support.
Motorola Mobile Products, Ft. Worth, TX - Manager CAE/CAD support (Computer Vision - CADDS).

Bechtel Power Corporation, Norwalk, CA - Nuclear pipe support design (Intergraph - IGDS)
Vought Aeronautics, Dallas, TX - Structural design department. (Computer Vision CADDS and manual)

EDUCATION

'74, '77-'79, '83 - BYU, Provo, UT. Design Technology - GPA 3.4 (Bachelor of Science Degree lacked 8 general ed hours of completion)

PAPERS PUBLISHED

1983 National Computer Graphics Association

“The Liaison Between Schools and Industry in CAD Education”

1983 National Computer Graphics Association

“Implementation Difficulties of Integrated Data Base Concepts in Plant Design”

1993 National Software Support Conference

“The Role of TQM in Support Operations”

1997 Automated Mapping/Facility Management International

“Cost Effective AM/FM/GIS CAD Conversions, On Time”

FOREIGN LANGUAGES

German, Read, Write and Speak.

Chinese - Mandarin, Limited Conversational Speak.

PERSONAL DATA

Born : June 19, 1956, Dallas, TX

Weight : 200 lb.

Height : 6’ 0”

Status : Married

Civic : The Boy Scouts of America, U.S. Naval Institute, Sons of the American Revolution

REFERENCES

Jeff Barrus Independent Consultant, Former VP of Design at Xplore

Mr. Barrus worked for me at SDRC as a manager, and I for him at Micron as a Sr. Manager and at Xplore Technologies as a consultant, where he was the Vice President of product development.

John Mostert Former President, Intergraph, Canada, Calgary, Alberta,

John Mostert is a dynamic individual who was much published in the 1980's regarding CAD/CAM and solids modeling. He was an executive at the Intergraph Corporation. He is now retired.

Max Raisor Former Associate Dean, College of Engineering, Brigham Young University

Max Raisor was an instructor at BYU who became Chairman of the Design Technology Department, and then the Associate Dean of the College of Engineering. He is now retired.